InfoD-Cafe: "Bank upgrade excluding blind"

[Conrad Taylor]

May interest Cafe readers who work on the design of
financial statements:

>    "Visually impaired customers of American Express say
>    they can no longer read their credit card statements
>    online.
>  
>    "In December Amex changed its format for UK statements
>    from HTML to Portable Document Format or PDF.
>  
>    "However, it failed to encode the new PDF documents so
>    they could be read by "screen readers," special
>    software used by blind or partially sighted people.

Story in full at the BBC News website:

http://news.bbc.co.uk/1/hi/programmes/moneybox/7332216.stm

Conrad
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